Shipping Policy

Overview

At Morocco Craft Art LLC, we create authentic handmade Moroccan artisan products with care and attention to detail. Each piece is prepared carefully before shipment to ensure it reaches you safely.

Processing Time

Because our products are handmade, processing times may vary depending on the item and order requirements.

Most orders are prepared within:

7–14 business days

Custom or made-to-order products may require additional preparation time.

Shipping Destinations

We offer worldwide shipping to customers around the world.

We currently ship to destinations including:

  • United States
  • Canada
  • United Kingdom
  • Europe
  • Other international locations

Shipping Time Estimates

Delivery times depend on the destination, shipping method, carrier, and customs procedures.

Estimated delivery times:

  • United States and Canada: 7–21 business days
  • Europe: 5–15 business days
  • Other international destinations: 10–30 business days

Please note that these are estimates and are not guaranteed delivery dates.

Handmade Product Packaging

Each product is carefully packaged to help protect it during transportation.

Fragile or valuable handmade items receive extra attention during preparation and packaging.

Tracking Information

When available, tracking information will be provided after your order has been shipped.

Customers can use the tracking number to follow their shipment progress.

Customs and Import Duties

International orders may be subject to customs fees, import taxes, or duties depending on the destination country.

Customers are responsible for any customs charges required by their local authorities.

Morocco Craft Art LLC is not responsible for delays caused by customs inspections or procedures.

Delays

While we work to ship orders as quickly as possible, delays may occur due to:

  • Carrier delays
  • Weather conditions
  • Customs processing
  • Unexpected circumstances

We appreciate your patience and understanding.

Damaged or Lost Packages

If your order arrives damaged or does not arrive, please contact us as soon as possible.

Please provide your order information and any relevant details so we can assist you.

If your order arrives damaged or does not arrive, please contact us as soon as possible.

Please provide your order information and any relevant details so we can assist you.

If you have questions about shipping, please contact us:

Morocco Craft Art LLC
Marrakech, Morocco
Email: contact@moroccocraftart.com

Last updated: July 2026